FAQ
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How do I reserve a rental item for my event?
Booking is easy! Just complete the "Book Your Event" form on our website. Once availability is confirmed, we’ll send your contract and deposit details. A signed contract and non-refundable 50% deposit are required to secure your date. The remaining balance is due 7 days before your event.
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How far in advance should I book?
We recommend booking at least 6-8 weeks in advance, especially during peak seasons. Need something sooner? We’ll always do our best to accommodate last-minute requests, subject to availability.
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Is there a delivery fee?
Delivery is included for events located within 10 miles of zip code 20603. A $65 delivery fee will apply for locations beyond that radius.
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What’s included in each photo booth package?
Each package varies in features and rental time. From Classic Elegance to our show-stopping Luxe Glam Experience, we offer something for every style and budget. Check out our Photo Booth Packages page for full details.
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Can I customize my photo booth template and start screen?
Absolutely! Customization is included with all packages except Classic Elegance. We’ll work with you to create a design that matches your event theme perfectly.
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What if I need to cancel or reschedule?
Your deposit can be transferred as a credit toward a future event, subject to availability. We require at least 30 days' written notice for cancellations or rescheduling to avoid forfeiting your deposit. See our Change/Cancellation Policy for full details.
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Can I rent items without booking a photo booth?
Absolutely! Our event rentals can be booked individually or paired with a photo booth. Visit our Rentals page to explore what we offer and find the perfect pieces to bring your vision to life.
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Can I upgrade my photo booth backdrop to one of your premium rental options?
Yes! All photo booth packages include a standard black or white backdrop. If you’d like to elevate your photo booth experience with one of our luxe backdrop rentals, a $75 upgrade fee will apply. This is considered an add-on to your package and is based on availability.
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Am I able to set up my own backdrop for the booth?
Absolutely! We love seeing our clients' creativity and welcome custom backdrops, balloon walls, or any setup that brings your vision to life. Just a reminder—a standard black or white backdrop is included with your photo booth rental, and we also offer a variety of luxe backdrop rental options if you’d like to upgrade.