Change & Cancellation Policy
At Elysian Essence Events, we understand that plans may change. To reserve your event date, a 50% deposit and signed contract are required at booking.
Cancellations:
If you cancel 30 days or more before your event, 25% of your deposit is refundable.
If you cancel within 30 days of your event, only 10% of the total payment received is refundable.
All cancellations must be submitted in writing.
Rescheduling:
We allow one-time rescheduling, and your full deposit will be credited toward a future date, subject to availability.
Any request to change the date, time, or location must be submitted in writing at least 30 days in advance.
Rescheduling is subject to booth availability and requires a new signed Service Contract.
If your new date or time is not available, 40% of your deposit will be forfeited, 10% will be refunded, and no services will be provided.
We highly recommend confirming your event details early to ensure availability and a seamless experience.