Change & Cancellation Policy

At Elysian Essence, we understand that plans may change. A signed service contract and 50% non-refundable deposit are required to reserve your event date.

Cancellations:

• All cancellations must be submitted in writing.

• Cancellations made 30 days or more before the event, will receive a refund of any payments made beyond the non-refundable deposit.

• Cancellations made within 30 days of the event are not eligible for a refund of payments made beyond the non-refundable deposit.

Rescheduling:

• We allow one complimentary rescheduling, and your full deposit will be credited toward a future event date, subject to availability.

• Requests to change the date, time, or location must be submitted in writing at least 30 days before the event.

• Rescheduling is subject to photo booth availability and requires a new signed Service Contract.

• If your new requested date or time is unavailable, we’ll do our best to find an alternative date that works. If no suitable date can be secured, the 50% deposit will be forfeited.

We highly recommend confirming your event details early to ensure availability and a seamless experience.